Computer Skills
Learn basic computer functions. Understanding MS-Word, Excel.
Setting up an email account, saving and retrieve your documents.
Phone Etiquette
When working in customer service using the phone is one of the main skills. This module will teach you how to properly communicate phone etiquette, and how to politely handle an upset customer, and end the call properly.
Mock Interviews
How to prepare yourself for an interview.
We will provide the best practices for an successful interview.
Popular questions you maybe asked during the interview:
Tell me about you and
Why should we hire you?
What future goals do you have?
Where do you see yourself in 3-5 years.
First impressions are very important, looking your best for your interview.
Dress yourself with great attitude, self - confidence, and integrity will lead you to a successful interview, and ultimately an employment opportunity.
A nice suit, shirt and tie for men, and business casual for women.
Are you interested in starting your own business/becoming an entrepreneur?
Let us help you. We can provide the steps to properly open your business in the State of Illinois. Starting from how to register your business, and where to file your documents.
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